Frequently Asked Questions
After I sign up, want should I do?
When you sign up for a Music Clout membership, you will receive a verification email
to the email address you provided during sign up. This email will allow you to login
to your Music Clout profile. If you do not see this email in your inbox, remember
to check your spam/junk email folder. Please make sure that you type your email
address correctly during sign up.*
What is the purpose of the profile page/ electronic press kit?
The profile page acts as your resume. It contains your music, photos, bio, and lists
upcoming shows or events that you might be participating in. You can also link it
to other pages you have that represent your music (Facebook, Myspace, Reverbnation,
etc.) It is very important that this page is filled with content. It is one of the
first things that industry professionals see when interested in your music and visiting
What is the billboard section for in my profile page?
The billboard section should be used for your latest updates and news to let your
current and potential fans know what’s going on in your world. It can really be
anything that you like. If you have any recent placements or news, you can add that
information there. Once you link your Twitter page to your Music Clout account,
your tweets will also appear there as well.
How do I submit my song to an opportunity?
In order to submit your music to any opportunity listed on the website, you must
first upload your music to your profile page.
How do I upload music to my profile page?
To upload your music, please log in to your account and click on the "My Profile"
tab towards the top of the page. Then, create a new song album for you to upload
music to. If you do not have an album, you can simply entitle it "My Album" if you
wish. At that point, you should be able to upload music. Please make sure that all
songs that you are uploading are in MP3 format, as this is the only format that
our system currently accepts. You can also try to lower the bit rate of the songs
you are attempting to upload, as that sometimes has an affect as well.
How many songs or photos can I upload to my profile page?
Simple: As many as you'd like!
How do I upload pictures to my profile page?
In order to upload your pictures to your profile page, please log in to your account
and click on the "My Profile" tab towards the top of the page. Then, scroll down
until you see the section that says "My Pictures." There you can create your photo
album and upload your pictures. Please make sure that your photo's are JPEG images.
The size limit for uploading pictures should be 2MBs. Any size over that will not
How do I make my picture as the main profile image?
In order to make a picture as your main profile photo, you must first upload a picture
normally to your page. Once you choose what photo you want to use, please click
on that picture to open it up in a new window. At the top of that window, you should
see a link with a blue check mark next to it that says "Set as Profile Picture".
Please click this link to choose that photo as your new main profile pic.
What is the size requirement for the music album photos?
The music album cover accepts most sizes but if your picture is coming out incorrectly,
please change the dimensions to 100 X 100. (These dimensions only pertain to the
music album pictures.)
How do I redeem the free submission?
As a free member, you get one submission for free. You can redeem this by logging
into your Music Clout account, verifying your Twitter page and allowing Music Clout
to send out a tweet on your behalf. The “Twitter" tab is located towards the bottom
right of your screen in your account section.
How do I update my payment information?
In order to update your payment information, please login to your Music Clout member’s
page and visit the "My Account" section. On the bottom left side of the page, you
will see a tab that says "Payment Options." You can open that and update your payment
How many songs can I submit to each opportunity?
You can submit to as many opportunities that your music matches for but we do limit
one song per opportunity. However, whenever a track is submitted from any artist,
a link to their electronic press kit is also attached so the music supervisor has
the ability to listen to all of the tracks if they are interested in that artist.
This helps manage our music playlists so the best and most fitted songs for that
opportunity are submitted.
If the listing is not located in the US, can I still submit to that opportunity?
All of the submissions are open to all artists worldwide unless there is a special
note within the project description that says otherwise. The reason we have the
different country flags on each opportunity is because the company that is posting
the project is from that particular location. An artist can submit to any opportunity
on the site that matches their music, regardless of the location of the company.
How do I know what submissions I have already made?
Please login to your account and click on the "My Account" button. Then, open the
"Submission History" tab located on the middle right side of the page, and click
on "All of My Submissions." There you can view the full history of the submissions
that you made.
How do I know if/when one of my submissions has placed?
Music Clout will contact you directly in the occurrence of any and all placements
with the information required to secure that placement. In most instances, contact
between you (the artist) and the interested party (music supervisor, label rep,
publisher, etc.) will need to be made. Please note that it can take up to 6 weeks
from the submission deadline date to be contacted by us or an entity if you have
been chosen to move forward with an opportunity. The majority of our communication
with you will be done through the email address you have provided at registration.
Please be sure to check your email often and add
to your contact list to avoid important messages being
Please be aware that we are only notified by the interested party if they want to
move forward with an artists/bands songs and are not notified every time they pass
on any music that was submitted. (This is standard practice within the music industry.)
We also do not make any decisions as to who gets chosen. When we hear back from
the interested party, we email the artist(s) ASAP and let them know the details
of that placement opportunity.
How do I cancel/change the plan on my account?
You may upgrade or downgrade your membership level at any time throughout your subscription.
To upgrade your account, visit the “My Account” section of your members page and
click on the “Upgrade” button. Please follow the steps until your upgrade is complete.
A downgrade of your account will lead to a restriction of your membership capabilities.
To downgrade your account to a Free or Gold membership, please write an email to
at least (5)
days prior to your next scheduled renewal date and request to be downgraded. When
you request for a downgrade to a Free membership, your billing stops immediately,
and no new charges will be billed to you unless you re-instate your subscription.