Please do not worry. If you have uploaded songs and you are unable to see them on
your profile page, please try using the browser Chrome. All it is is a browser issue.
Sometimes users experience issues in other browsers so we always recommend using
the browser Chrome because it works the best with our system.
If you are unable to view or choose your song from an album that you have already
uploaded to submit to an opportunity, please try again using the browser Chrome.
There is nothing wrong with your profile page, it is just a browser issue.
How do I make my picture as the main profile image?
In order to make a picture as your main profile photo, you must first upload a picture
normally to your page. Once you choose what photo you want to use, please click
on that picture to open it up in a new window. At the top of that window, you should
see a link with a blue check mark next to it that says "Set as Profile Picture".
Please click this link to choose that photo as your new main profile pic.
What is the size requirement for the music album photos?
The music album cover accepts most sizes but if your picture is coming out incorrectly,
please change the dimensions to 100 X 100. (These dimensions only pertain to the
music album pictures.)
How do I update my payment information?
In order to update your payment information, please login to your Music Clout member’s
page and visit the "My Account" section. On the bottom left side of the page, you
will see a tab that says "Payment Options." You can open that and update your payment
How many songs can I submit to each opportunity?
You can submit to as many opportunities that your music matches for but we do limit
one song per opportunity. However, whenever a track is submitted from any artist,
a link to their electronic press kit is also attached so the music supervisor has
the ability to listen to all of the tracks if they are interested in that artist.
This helps manage our music playlists so the best and most fitted songs for that
opportunity are submitted.
If the listing is not located in the US, can I still submit to that opportunity?
All of the submissions are open to all artists worldwide unless there is a special
note within the project description that says otherwise. The reason we have the
different country flags on each opportunity is because the company that is posting
the project is from that particular location. An artist can submit to any opportunity
on the site that matches their music, regardless of the location of the company.
How do I know what submissions I have already made?
Please login to your account and click on the "My Account" button. Then, open the
"Submission History" tab located on the middle right side of the page, and click
on "All of My Submissions." There you can view the full history of the submissions
that you made.
How do I know if/when one of my submissions has placed?
Music Clout will contact you directly in the occurrence of any and all placements
with the information required to secure that placement. In most instances, contact
between you (the artist) and the interested party (music supervisor, label rep,
publisher, etc.) will need to be made. Please note that it can take up to 6 weeks
from the submission deadline date to be contacted by us or an entity if you have
been chosen to move forward with an opportunity. The majority of our communication
with you will be done through the email address you have provided at registration.
Please be sure to check your email often and add firstname.lastname@example.org
to your contact list to avoid important messages being
Please be aware that we are only notified by the interested party if they want to
move forward with an artists/bands songs and are not notified every time they pass
on any music that was submitted. (This is standard practice within the music industry.)
We also do not make any decisions as to who gets chosen. When we hear back from
the interested party, we email the artist(s) ASAP and let them know the details
of that placement opportunity.
How do I cancel/change the plan on my account?
You may upgrade or downgrade your membership level at any time throughout your subscription.
To upgrade your account, visit the “My Account” section of your members page and
click on the “Upgrade” button. Please follow the steps until your upgrade is complete.
A downgrade of your account will lead to a restriction of your membership capabilities.
To downgrade your account to a Free or Gold membership, please write an email to
at least (5)
days prior to your next scheduled renewal date and request to be downgraded. When
you request for a downgrade to a Free membership, your billing stops immediately,
and no new charges will be billed to you unless you re-instate your subscription.