If you are unable to view or choose your song from an album that you have already uploaded to submit to an opportunity, please try again using the browser Chrome. There is nothing wrong with your profile page, it is just a browser issue.

How do I make my picture as the main profile image?
In order to make a picture as your main profile photo, you must first upload a picture normally to your page. Once you choose what photo you want to use, please click on that picture to open it up in a new window. At the top of that window, you should see a link with a blue check mark next to it that says "Set as Profile Picture". Please click this link to choose that photo as your new main profile pic.

What is the size requirement for the music album photos?
The music album cover accepts most sizes but if your picture is coming out incorrectly, please change the dimensions to 100 X 100. (These dimensions only pertain to the music album pictures.)

How do I update my payment information?
In order to update your payment information, please login to your Music Clout member’s page and visit the "My Account" section. On the bottom left side of the page, you will see a tab that says "Payment Options." You can open that and update your payment information there.

How many songs can I submit to each opportunity?
You can submit to as many opportunities that your music matches for but we do limit one song per opportunity. However, whenever a track is submitted from any artist, a link to their electronic press kit is also attached so the music supervisor has the ability to listen to all of the tracks if they are interested in that artist. This helps manage our music playlists so the best and most fitted songs for that opportunity are submitted.

If the listing is not located in the US, can I still submit to that opportunity?
All of the submissions are open to all artists worldwide unless there is a special note within the project description that says otherwise. The reason we have the different country flags on each opportunity is because the company that is posting the project is from that particular location. An artist can submit to any opportunity on the site that matches their music, regardless of the location of the company.

How do I know what submissions I have already made?
Please login to your account and click on the "My Account" button. Then, open the "Submission History" tab located on the middle right side of the page, and click on "All of My Submissions." There you can view the full history of the submissions that you made.

How do I know if/when one of my submissions has placed?
Music Clout will contact you directly in the occurrence of any and all placements with the information required to secure that placement. In most instances, contact between you (the artist) and the interested party (music supervisor, label rep, publisher, etc.) will need to be made. Please note that it can take up to 6 weeks from the submission deadline date to be contacted by us or an entity if you have been chosen to move forward with an opportunity. The majority of our communication with you will be done through the email address you have provided at registration. Please be sure to check your email often and add info@musicclout.com to your contact list to avoid important messages being filtered elsewhere.

Please be aware that we are only notified by the interested party if they want to move forward with an artists/bands songs and are not notified every time they pass on any music that was submitted. (This is standard practice within the music industry.) We also do not make any decisions as to who gets chosen. When we hear back from the interested party, we email the artist(s) ASAP and let them know the details of that placement opportunity.

How do I cancel/change the plan on my account?
You may upgrade or downgrade your membership level at any time throughout your subscription. To upgrade your account, visit the “My Account” section of your members page and click on the “Upgrade” button. Please follow the steps until your upgrade is complete.

A downgrade of your account will lead to a restriction of your membership capabilities. To downgrade your account to a Free or Gold membership, please write an email to billing@musicclout.com at least (5) days prior to your next scheduled renewal date and request to be downgraded. When you request for a downgrade to a Free membership, your billing stops immediately, and no new charges will be billed to you unless you re-instate your subscription.